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SAP Concur: Account Receivables Analyst with German

Job Description

The A/R Analyst role is part of the Finance & Accounting team, reporting to the Global Accounts Receivable Supervisor. This position is responsible for the timely collection of Concur’s Accounts Receivables by coordinating and utilizing internal and external resources, reviewing and explaining customer contracts, and establishing strong relationships with our client base.

For this reason, it is crucial that the Accounts Receivable Analyst possesses outstanding communication and customer service skills and a keen eye for detail,  in order to be able to assist with identifying and communicating any billing discrepancies to the billing department for immediate correction.

The role will imply a combination of back-office activities (working with data, analyzing), as well as customer interactions (external customers / internal customers or stakeholders) – when presenting data analysis results, issue resolutions, dispute statuses in AR system,  and recommendations for improvement. Even though, on daily basis you are going to use English, there will be instances where the communication with our customers and partners must be done in German, so fluency in both languages is required.

The Accounts Receivable Analyst must be already living in the Czech Republic and considering a relocation to the Capital City, Prague, or be already located here. 
Responsibilities:

• Work proactively with clients to ensure timely payments; manage collections portfolio in Europe Middle East Africa Region (EMEA), by utilizing communication skills, both verbal and written
• Generate customer statements to reflect any open invoices, debit memos, credit memos, and payments; identify collection barriers and work cross-functional with internal and external resources to resolve issues
• Assist collections and treasury accounting teams with accounts receivable reconciliations, issue resolution, and process improvements; maintain collection and dispute statuses in AR system
• Assist with identifying and communicating any billing discrepancies to the billing department for immediate correction
• Contact customers to resolve invalid credit card or bank account details; distribute credit memos to customer and process any due refunds
• Assist with special projects and ad hoc reporting as needed

 

Job requirements

• Bachelor degree in a finance-related field or related-experience would be preferred
• Excellent communication and presentation skills; fluency in English and German
• Experience with collections, accounts receivable, or in a service support interfacing with customers environment
• Experience with an accounting ERP system, Oracle R12 and SAP is a plus; prior experience with Salesforce.com (SFDC) could be useful, but not a mandatory requirement
• Analytical mind-set
• Ability to plan, organize and prioritize; stress management

What we offer

Concur's culture is dynamic, fun and friendly where intelligence and creativity can shine within an innovative technical environment. With a core value of "Hire, Develop and Reward Great People"; we offer competitive salaries, bonus plan, pension, health, disability coverage, fully subsidized meal vouchers, 25 days holiday, plus 4 extra days off to work at a charity or not-for-profit organization of your choice, sick days, cafeteria system, different training.

We work in "one of the coolest office in Prague" (just try to google "Concur Prague office" and you will see), free gym, ping-pong, table football and many other fun activities.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now!

SAP's DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

Successful candidates might be required to undergo a background verification with an external vendor.

Information about the vacancy

Job location

Bucharova 2817/11, 158 00  Praha-Stodůlky, Czech Republic

Employment type

Full-time work

Duration of employment

Permanent

Required education

University

Required languages

German (advanced)

Posted by

SAP Services, s.r.o.

The vacancy is suitable for graduates.

 

Contact

SAP Services, s.r.o.

This vacancy requires reply through employer's website. You will be redirected there after you have filled the following form.

For the purpose of the selection procedure for this position, SAP Services s.r.o., Business ID: 26194333, Bucharova 2817/11, Praha, Stodůlky, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016/679. The controller will assign the data processing to LMC s.r.o., ID No. 264 41 381, which will do so using its electronic systems. See more

By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right: (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.
For more information on data processing by LMC s.r.o., ID No. 264 41 381, registered office at Jankovcova1569/2c, 170 00 Prague 7, contact the Data Protection Officer Jan Svoboda, e-mail: dpo@lmc.eu or visit https://www.lmc.eu/en/privacy-policy/.