As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Sales Support Specialist Job

Job Description

Requisition ID: 245431
Work Area: Sales Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
 
Role Description
The Global Deal Execution team is a central team acting as a deal support center for SAP Account Executives all over the globe and supports and processes HEC & STE deals by processing them in CRM system. This team also provides support to all procurement processes like back to back contracting with premium suppliers and procure to pay process working along with Global Procurement organization, SAP partners and AEs to administer POs for partners. The team is expected to contribute to revenue growth and profitability by processing HEC & STE sales opportunities for both existing and net new customers and achieve orders targets.  
Responsibilities

• Responsible for execution of the SAP HEC and STE deals. Process customer requests for selling HEC & STE deals and completing the required paperwork (CRM Opportunities, Margin Calculator, Quotations, Order Forms, Resource Requests)

• Responsible for procurement processes related to premium suppliers and Hyper-scaler partners

• Comply with operational procedures e.g. for sales, delivery, financial and legal requirements

• Become expert with SAP sales tools and processes

• Working with Industry AEs , support the overall relationship between the customer, the partners and SAP to ensure all opportunities are maximized and sales bids are successful.

• Create contracts for submission for SAP’s existing and potential new customers: Responsible for drafting, modifying and finalizing contracts, including new and add-on business for HEC & STE.

• Contract Validation: Closely cross-collaborate with the Industry AEs, Pricing and Revenue Recognition teams in the local market units during the contract drafting and negotiation process. Verify customer, user and pricing information provided by Account Executives and Pricing teams, work with the Revenue Recognition teams to prevent revenue deferrals and ensure final business and contract terms.

• Customer Support/Administration: Monitor contract cancellation dates, trial agreement dates, as well as provide contract amendments for non-revenue generating issues (Terminations, Service Level Agreements etc.).

• Archiving and maintaining all contractual documentation

• Provide active quarter-end and year-end close deal support to the sales community in a dynamically driven environment.  

WORK EXPERIENCE

• Preferably at least 6-year experience with Sales Operations or Deal Support

• Working experience within a shared service center environment (preferred)

• Experience with CRM tool and experience with SAP systems is a plus

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
• Proficient in written and spoken English and Spanish

• Bachelor´s degree in any discipline

• Excellent communication skills are a must

• Team player

• Extremely detail-oriented, organized and with strong follow-up skills

• Ability to multitask, prioritize and solve problems with little direct supervision

• Good command of MS Office (Excel, word, PowerPoint and Outlook)

• Experience with SmartSheet application  
 
SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: hrdirectamericas@sap.com, APJ: hrdirectapj@sap.com, EMEA: careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
Successful candidates might be required to undergo a background verification with an external vendor.

Information about the vacancy

Job location

Bucharova 2817/11, 158 00  Praha-Stodůlky, Czech Republic

Employment type

Full-time work

Required education

Bachelor's

Posted by

SAP

 

Contact

SAP

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For the purpose of the selection procedure for this position, SAP Services s.r.o., Business ID: 26194333, Bucharova 2817/11, Praha, Stodůlky, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016/679. The controller will assign the data processing to LMC s.r.o., ID No. 264 41 381, which will do so using its electronic systems. See more

By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right: (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.
For more information on data processing by LMC s.r.o., ID No. 264 41 381, registered office at Jankovcova1569/2c, 170 00 Prague 7, contact the Data Protection Officer Jan Svoboda, e-mail: dpo@lmc.eu or visit https://www.lmc.eu/en/privacy-policy/.